Thank you for shopping at Nutrifuturerevolution, owned and operated by Dharmik Pandit Ltd (“we”, “us”, or “our”). We want you to be completely satisfied with your purchase, but we understand that sometimes returns and refunds may be necessary. Please read this policy carefully to understand our procedures for returns and refunds.
1. Eligibility
To be eligible for a return and refund, the following conditions must be met:
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- You must provide proof of purchase, such as a receipt or order confirmation.
2. Timeframe
You have 30 days from the date of purchase to initiate a return for a refund. After this period, we may not be able to offer a refund or exchange.
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer support team at dharmik.pandit02@gmail.com to request a return authorization.
- Provide your order number and details about the item you wish to return.
- Our customer support team will provide you with further instructions on how to return the item.
4. Return Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Inspection and Approval
Once we receive your returned item, we will inspect it to ensure that it meets the eligibility criteria outlined in section 1. If the item is approved for a refund, we will process the refund to your original method of payment within 6 business days.
6. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process outlined above and indicate your preference for an exchange. We will do our best to accommodate your request, subject to availability.
7. Contact Us
If you have any questions or concerns about our refunds and returns policy, please contact us at: Dharmik Pandit Ltd, 7035 Barnet Street, Powell River.
Email: dharmik.pandit02@gmail.com
8. Changes to this Policy
We reserve the right to update or modify this refunds and returns policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
By making a purchase on our website, you agree to be bound by the terms of this refunds and returns policy.